Shipping Policy

At WrenchPoint, we are committed to providing reliable and efficient shipping to ensure your tools and gadgets arrive safely and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered.

All orders are processed within one to three business days after payment has been successfully completed. Processing times may vary during peak seasons, holidays, or promotional periods. Once your order has been processed and dispatched, you will receive a confirmation email that includes tracking information so you can monitor your shipment.

Delivery times vary depending on your location. Domestic orders typically arrive within five to seven business days after processing. International orders may take between ten to twenty-one business days depending on customs procedures, local postal services, and other factors beyond our control. Please note that delivery timeframes are estimates and are not guaranteed.

WrenchPoint is not responsible for delays caused by shipping carriers, customs clearance processes, weather conditions, incorrect shipping information provided by the customer, or other circumstances outside of our control. Customers are responsible for ensuring that shipping details are accurate at the time of purchase.

Shipping fees, if applicable, will be clearly displayed at checkout before payment is completed. In some cases, we may offer free shipping promotions or discounted shipping rates at our discretion.

Risk of loss and title for products purchased from WrenchPoint pass to the customer upon delivery. If a package is marked as delivered by the carrier but you have not received it, you should contact the shipping carrier directly to initiate an investigation.

If your order arrives damaged or defective, you must notify us within forty-eight hours of delivery by contacting info@wrenchpoint.com. We will review the issue and work with you to determine an appropriate resolution, which may include a replacement or refund depending on the circumstances.

WrenchPoint reserves the right to update or modify this Shipping Policy at any time. Any changes will become effective immediately upon being posted on our website.

If you have any questions regarding shipping or delivery, please contact us at info@wrenchpoint.com. We are happy to assist you.